Keep more of every
direct booking.

HostMoat connects to Airbnb, VRBO, and Booking.com calendar feeds through iCal URLs and checks available feeds for changes every 2 hours. Imported data updates HostMoat and its export feed, but source-platform refresh timing can create delays, so review each platform before relying on availability. Email Import can enrich supported confirmation data with pricing, fees, confirmation codes, and reservation links.

Absolutely. HostMoat is designed to work alongside your existing platform listings. It syncs your bookings from those platforms so you have a unified view, while you continue to receive bookings through Airbnb, VRBO, and direct.

They reserve cleaning time between stays. At 0, a new guest can arrive on the previous checkout date. At 1, same-day arrival and the next full day are unavailable, so a Jun 8 checkout makes Jun 10 the earliest next check-in. HostMoat applies this to manual and direct bookings, guest calendars, inquiries, and outgoing iCal availability. Imported platform reservations keep their original dates.

No long-term commitment. Pro is available monthly or annually, and you can cancel renewal anytime. Your data stays yours.

Your subscription continues through the paid period. After it ends, paid features pause but your data remains safe, and you can restore Pro later.

Every new account gets the complete Pro product for 14 days with no card required. The guided setup creates a working starting point before it introduces optional advanced tools.

If you do not subscribe, paid features pause while your data remains safe. You can restore Pro at any time for $29/month or $290/year.

Yes. New customers choose Pro with monthly or annual billing. Existing Essential and portfolio subscriptions keep their current price, limits, and access until HostMoat intentionally migrates them.

Revenue Autopilot is an optional Pro feature for adaptive direct-booking nightly rates. You preview a complete proposal first, set a hard floor and ceiling, and explicitly approve before any rate is guest-visible. Manual pricing rules always win, pending suggestions stay private, and every published change has a receipt with restore controls. Airbnb and VRBO updates remain a guided checklist you apply yourself.

Yes. Pro includes one standing owner-report link per property. It shows a live, read-only monthly, year-to-date, or full-year P&L without guest identities, notes, or the street address. You control whether fixed property costs and depreciation appear, and you can disable or rotate the link at any time.

Yes, on multi-property Pro plans. Route each checking, savings, or card account to one property, send a mixed-use account to Review, or exclude it. Review transactions can be assigned to one property or split across several, while Expenses & Income can show a consolidated same-currency portfolio ledger. With one property, bank sync stays automatic and no routing setup appears.

The guided setup creates your property profile and photo library, connects a calendar or records a first reservation, saves your base rate, prepares a direct-booking-site draft, reviews essential guest messages, and introduces the pre-arrival form and guest portal. Stripe is optional. A final readiness test shows what is live, what is still a draft, and what you can finish later.

Set date-range pricing rules in Rates & Rules to automatically override your base nightly rate for specific periods — holidays, peak season, school breaks, or any custom window. You can also set a minimum stay per rule. On top of that, configure a weekend premium percentage to automatically add a surcharge to every Friday and Saturday night. Both are applied together: a Friday night in peak season gets the seasonal rate plus the weekend uplift. Guests booking through your Direct Booking Site see a full per-night breakdown showing exactly how each night is priced. Manual bookings auto-suggest a total using the same rules.

Create invoices and send them to guests by email. Supported online payments use Stripe on the host's connected account. Automatic reminders can reduce manual follow-up, but you remain responsible for monitoring delivery, payment status, refunds, disputes, and offline payments. Enable "Track my cost" to record a related vendor expense and review the resulting margin.

Create reusable contract templates with merge fields that auto-fill guest details. Send contracts via email — guests view and e-sign through a secure portal. Toggle "Require payment method on file" on or off when sending — when enabled, the guest saves a supported payment method for incidentals via Stripe; when disabled, they sign without entering payment details.

Yes. Pro plans include team sharing. Open Settings → Property Access to invite a teammate as a viewer or manager. Managers can create, edit, and delete property data; viewers have read-only access. Cleaner portal links on the Staff page are separate and only expose assigned cleaning work. You can also configure per-staff email notifications — 11 types including new bookings, booking cancellations, turnovers, form submissions, inventory alerts, upsell requests, and portal messages.

Add your cleaners on the Staff page and share their no-login portal link. They see their assigned cleanings with checkout/checkin guest details, and can upload photo checklists from their phone. Cleanings are managed from the Cleanings tab on the Staff page. One is created automatically for every checkout (toggleable per property), with your default checklist attached and the departing/arriving guests shown on each job.

Watchtower drafts replies to guest inquiries and inbox messages so you can review, edit, and send instead of writing from scratch. Pro includes HostMoat's built-in AI and an optional public chat widget that answers pre-booking questions with stricter public-data rules. Structured inquiry dates receive live availability and pricing checks; otherwise the AI is told to defer rather than guess.

Set up email templates that fire automatically based on booking dates — for example, send pre-arrival details 2 days before check-in, a checkout reminder the morning of departure, or a review request 1 day after checkout. Each template has a trigger type and timing you configure. Booking confirmations can be sent instantly when a new booking is created. Everything is per-property and uses your message templates with merge fields (guest name, dates, check-in instructions, etc.). A log shows every email sent so you can verify delivery.

Pre-arrival forms are customizable questionnaires you send to guests before check-in. Collect dietary preferences, flight arrival times, guest lists, special requests, and anything else you need. Forms auto-save as guests fill them out, support conditional logic (show/hide sections based on answers), and auto-send on a schedule you set (e.g., 5 days before check-in). When a guest submits, your staff receives a formatted HTML report by email.

Every booking automatically gets a unique portal link, included in booking and pre-arrival emails. Guests get one place for the property address, check-in and checkout instructions, WiFi, guidebook, tasks, invoices, upsells, and messages. If smart access is enabled, the portal shows the released unit PIN plus shared entrance names or a mobile-key button after the same reveal, contract, and pre-arrival gates as the rest of check-in details. Thermostat settings, noise readings, and device alerts remain owner-only.

After checkout, HostMoat can automatically send a custom survey to your guest. The form includes staff ratings, satisfaction questions, and free-text feedback. Every guest who submits sees the same optional public-review links you configure, regardless of rating, while private form responses remain available to your team for follow-up and analytics.